New ‘Frequently Returned’ Warning for Amazon Shoppers

130C Frequently Returned Warning for Amazon Shoppers

The ‘Frequently Returned’ policy is a security blanket for customers. It allows them to purchase a product and simply return it if they don’t like it. This is especially crucial when shopping online, since customers can’t physically touch or use the product before buying it. You’ve probably seen news headlines, such as “Amazon Starts Flagging […]

What Sellers Need to Know About The SAFE-T Claim Program

SAFE T Claim program

The SAFE-T Claim program is Amazon’s response to refund concerns, and it allows sellers to appeal unjustified Amazon-issued refunds to buyers.  We know that Amazon focuses on delivering great customer service and wants to delight customers as much as possible. Naturally, it expects third-party sellers to do the same. Amazon’s customer-centric approach includes its Return […]