What Sellers Need to Know About The SAFE-T Claim Program
The SAFE-T Claim program is Amazon’s response to refund concerns, and it allows sellers to appeal unjustified Amazon-issued refunds to buyers. We know that Amazon focuses on delivering great customer service and wants to delight customers as much as possible. Naturally, it expects third-party sellers to do the same. Amazon’s customer-centric approach includes its Return […]
Inside Refund at First Scan by Amazon
Some merchant-fulfilled sellers have difficulty handling item returns. This is one of the reasons why Amazon released Prepaid Return Label in 2020. Now, Amazon decided to boost the promotion of this program with the new Refund at First Scan (RFS) feature. The retail giant continues to introduce more automated processes for brands, and Amazon’s Return […]
